Privacy Policy

Smilemakers Dental Care ("we", "us", "our") is committed to protecting the privacy of our patients and website visitors. This Privacy Policy explains how we collect, use, and safeguard your personal information.

Information We Collect

• Personal information you provide directly: name, phone number, email address, mailing address, insurance details, medical and dental history — collected when you book an appointment, complete intake forms, or contact us through this website.
• Automatically collected information: basic technical data such as your IP address, browser type, and pages visited, used for security and to improve our website.

How We Use Your Information

We use your information to:

• Schedule and manage your dental appointments
• Provide dental care and maintain your treatment records
• Bill your insurance provider on your behalf
• Respond to your questions and follow up after visits
• Send appointment reminders, recall notices, and (only with your consent) occasional updates from the clinic
• Comply with our legal and professional obligations under Ontario's Personal Health Information Protection Act (PHIPA)

How We Protect Your Information

Your personal and health information is stored securely in our practice management system. Access is limited to authorized staff on a need-to-know basis. Paper records are stored in locked cabinets and digital records are encrypted and access-controlled.

Sharing Your Information

We do not sell your information. We share it only with:

• Other healthcare providers involved in your care (with your consent)
• Your insurance provider for the purpose of billing and claims
• Regulatory bodies when required by law

Your Rights

You have the right to access your personal health information, request corrections, withdraw consent for optional communications, and file a complaint. To exercise any of these rights, please contact us at info@smilemakersdental.ca or 905-457-0778.

Cookies

Our website uses cookies to remember your preferences and understand how visitors use the site. You can disable cookies in your browser settings; some features may not work correctly if you do.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated policy will be posted on this page with a new effective date.

Contact

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Smilemakers Dental Care 36 Vodden St. East, #105 Brampton, ON L6V 4H4 Phone: 905-457-0778 Email: info@smilemakersdental.ca